Terms & Conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE
All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable laws. If you have any questions about our Terms and Conditions, the practices of this site or your dealings with the website, please contact Jane
. If you do not agree to these terms and conditions, please do not use this site. Our legal company name is Odana Editions Pty Ltd but for the ease of reading our Terms and Conditions and for use throughout this site, we will use our business name, Odana/Bloomfield, in place of Odana Editions Pty Ltd. Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under Australian and other copyright laws, and is the property of Odana/Bloomfield. The collective work includes works that are licensed to Odana/Bloomfield. Copyright 2015 Odana/Bloomfield All Rights Reserved. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Odana/Bloomfield or purchasing Odana/Bloomfield products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or pint portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Odana/Bloomfield or to purchase Odana/Bloomfield products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorised by Odana/Bloomfield. You further agree not to change or delete any proprietary notices form materials downloaded from the site. Typographical Errors
In the event that an Odana/Bloomfield product is mistakenly listed at an incorrect price, Odana/Bloomfield reserves the right to refuse or cancel any orders placed for a product listed at the incorrect price. Odana/Bloomfield reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Odana/Bloomfield shall issue a credit to your credit card account in the amount of the incorrect price. Returns and Refunds
We want you to be delighted with every order you place. For that reason, and for your peace of mind when ordering, our Returns and Refunds Policy is set out below.
We will gladly accept a return for any reason - even if you just change your mind. We can either provide an exchange or a refund subject to the following conditions:
- We can only accept unopened (this means with the plastic wrapping intact if your item came with this) and undamaged returns. We cannot provide a refund for products damaged in transit back to us and suggest using very strong cardboard such as the original packing or other suitable packaging and purchasing insurance.
- Returns must be received within 60 days of the date of purchase.
- If including the returned product in your order resulted in free or discounted delivery being obtained, we reserve the right to deduct delivery costs which would otherwise have applied from credit provided for change-of-mind returns.
- We reserve the right to deduct a $10 administration/restocking fee from refunds or cancellations, excluding pre-orders.
- Shipping and handling costs are unfortunately not refundable.
Our mailing address for returns is:
PO Box 400
Bungendore NSW 2621
These conditions do not affect your statutory rights as a consumer. Laybys
If you would like to start a lay-by for an Odana/Bloomfield item, please email Bec
so we can get the ball rolling. We require a 30% deposit for each item and regular payments, either weekly, fortnightly or monthly. A maximum of 12 months from the date of deposit is applicable for each lay-by item. Refunds for laybys are not possible, however we will gladly transfer your payments onto another item currently available at the time of cancellation of the lay-by. The new item has to be paid in full at the time of cancellation of the lay-by and is not able to be put on lay-by. If regular payments are not made within the specified times, Odana/Bloomfield has the right to cancel the lay-by and resell the item. Odana/Bloomfield will hold the payments made to transfer to a new item of the Customer's choice currently available. Odana/Bloomfield is not able to hold the payments for an out of stock item. Privacy
We will never share or sell personal information, including your email address, to other companies for any reason, except as required to process your requests or where required by law. Our shopping cart system places a cookie on your computer so that the contents of your cart may be retrieved for you if you return to the site at a later time. The cookie does not gather any information from your computer and we do not store any personal information within our cookies. Ordering from Odana/Bloomfield requires that users provide us with sufficient information to process the order, including contact information, a postal address and payment information. We will never share or sell your personal information including your email address, to other companies for any reason, expect where required to process and delivery an order or as required by law. This website contains links to other sites which may be of interest to you, however Odana/Bloomfield is not responsible for the privacy practices or the content of such websites.
This site has security measure in place to protect the loss, misuse and alteration of the information under our control. Additionally, ordering and financial information is sent encrypted to our servers using Secure Sockets Layer (SSL) technology. SSL technology is presently the very safest way to send credit card information over the Internet. Information is first encrypted on your computer then decrypted on our side, preventing anyone from accessing any information in between. Limitation of Liability
Odana/Bloomfield shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Odana/Bloomfield has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you. Notice
Odana/Bloomfield may deliver updates or newsletters to you by means of email, a general notice on the site or by other reliable methods to the address you have provided to Odana/Bloomfield. Use of Site
Harassment in any manner or form on the site, including via email or by use of obscene or abusive language, strictly forbidden. Impersonation of others, including an Odana/Bloomfield or other licensed employee, host or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distrite or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organisation. Participation Disclaimer
Odana/Bloomfield does not and cannot review all communications and materials posted to or created by users accessing the site and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Odana/Bloomfield is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Odana/Bloomfield reserves the right to block or remove communication or materials that it determines to be (a) abusive, defamatory or obscene, (b) fraudulent, deceptive or misleading, (c) in violation of a copyright, trademark or other intellectual property right of another or (d) offensive or otherwise unacceptable to Odana/Bloomfield in its sole discretion. Third-Party Links
In an attempt to provide increased value to our visitors, Odana/Bloomfield may link to sites operated by third parties. However, even if the third party is affiliated with Odana/Bloomfield, Odana/Bloomfield has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Odana/Bloomfield. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Odana/Bloomfield seeks to protect the integrity of its website and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work). Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions or any part of them may be terminated by Odana/Bloomfield without notice at any time, for any reason. The provisions relating to Copyright, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.